One stop shop for Thetford

CUSTOMERS of Breckland Council will benefit from a new one stop service in the centre of Thetford.

CUSTOMERS of Breckland Council will benefit from a new one stop service in the centre of Thetford.

On Mondays and Tuesdays, customers in Breckland will have access to all council services under one roof at The Limes on Bridge Street.

People who want to make payments, request council services or just make a general enquiry should call in to the Citizen Shop - there is no need to make an appointment. Services include paying council tax, applying for housing and council tax benefit, obtaining blue badges, and submitting or viewing planning applications.

Funded by the Breckland Partnership, the Citizen Shop is run by two Mobile Europeans Taking Action (META) staff who will provide support and advice in English, Portuguese, Polish, Lithuanian and Russian.


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Adrian Stasiak, executive member for communities, said: “I am delighted to see the opening of the one stop shop - it provides an excellent service in a great building.

“The aim is to bring together all the council's various services and work together under one roof at one easily accessible point and help make it easier for people to access services and information.

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“Specially trained staff within the centre will have close links to other sections of the council which will enable them to provide residents with up-to-date information and improve how the council delivers its services.”

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