It’s never too late to learn

An employee at McDonald’s in Swaffham has proved its never too late to learn, gaining new qualifications at the age of 45.

Caroline Horne is one of more than 400 employees from across the UK over the age of 40 to study for an English and Maths qualification with the company and has shared her experiences as part of Adult Learning Week.

Ms Horne said: “Back in 2006 when my two children were still at school, I was looking for an employer that could be flexible. Five years on, and with my children now at college, I’ve worked my way up to breakfast manager and was given a great opportunity to further my learning while still working through the McDonald’s apprenticeship programme.

“After leaving school at 16 with a CSE, I never really thought I’d be given the opportunity to gain any other qualifications. The programme has made me realise that it’s never too late to learn and it’s given me the confidence and skills I need to help further my career within the company, so much so that I’m now hoping to take on the management training scheme.”

Adult Learning Week, which this year ran from May 14 to May 20, saw events take place across the country to encourage people to try something new.


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Nationally recognised and City and Guild’s accredited, McDonald’s apprenticeships provide employees with transferable skills they can use in their jobs and in their future career.

The company was recently given a good Ofsted rating, with several areas being rated as “outstanding”.

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Local franchisee Kenny Russell said: “Events like Adult Learners’ Week can have a huge impact in inspiring people of all ages back into learning and I’ve seen first hand the benefits this brings.

“I’m passionate about creating opportunities for my people and many of my employees are already studying towards nationally-recognised qualifications from apprenticeships to foundation degrees.

“Learning at work, not only boosts employee skills but also their confidence, which makes a big difference to the customer service they deliver, makes them more motivated, and means they stay with us for longer. I’d encourage anyone to give learning at work a try.”

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