Council launches video call appointments
- Credit: Ian Burt
A Norfolk council has launched a new video call appointment system to help residents get in touch with them.
Breckland Council has launched the new system off the back of a rise in popularity in video calls during the pandemic.
Executive member for customer engagement, Ian Sherwood, said: “We’re continuing to adapt our services to meet the changing needs of our residents and to embrace modern technologies.
"People will still be able to find information, report issues, and make payments through our website, but we hope offering these virtual face-to-face sessions will particularly help us support people with more complex cases.”
Video calls will be held over Microsoft Teams and will require access to a smartphone, laptop or a tablet and a stable internet connection.
Residents will still be able to contact the council by phone, email web chat and online forms.
- 1 Death of woman at country park being treated as 'isolated incident'
- 2 Seven months in prison for burglar who stole cash from church cafe
- 3 Town's country park remains closed after woman's body discovered
- 4 Murder suspect arrested after woman found dead at country park
- 5 Woman cut from car after crash on A11
- 6 Prince Philip's love of birds remembered at Thetford-based trust
- 7 Councillor accused of spreading 'damaging disinformation' on facemasks
- 8 'We're lost without him' - Family's tribute to teen hit-and-run cyclist
- 9 Burger and Italian restaurant set to open at town's riverside complex
- 10 Four men to appear in court charged with shooting incident