Search

Opticians staff train to better understand dementia

PUBLISHED: 09:35 19 May 2017 | UPDATED: 09:48 19 May 2017

Staff at Specsavers undergo Dementia Friends training. Photo: Specsavers

Staff at Specsavers undergo Dementia Friends training. Photo: Specsavers

Specsavers

As the nation marks Dementia Awareness Week, employees at an opticians with branches across the region are becoming qualified to better understand the needs of customers suffering from dementia.

Specsavers employees nationwide are completing Dementia Friends training, an initiative run by the Alzheimer’s Society. In doing so they become recognised as a Dementia Friends, with a badge to wear on their uniforms to indicate their increased level of dementia awareness to customers.

Martin McCormack, optical regional chair of Specsavers in Norfolk and Suffolk said: “Being more aware of dementia is an incredibly positive development for our team and our offering to customers.

“I always thought dementia was all to do with someone’s memory – but it is much more than that. By uncovering the truth about dementia it really opened my eyes to how at Specsavers, when performing our daily duties, we can all take a little time to support and care.”

The comprehensive training covers all aspects of dementia and discusses how it affects people in different ways. With particular relevance to Specsavers it also describes how senses can be affected, including sight and hearing.

Specsavers learning and development manager Samantha Jessop added: “By providing dementia awareness training we are taking necessary steps to equip all colleagues with the necessary skills to support all of our customers and continue to provide the same excellent service that we pride ourselves upon, regardless of the personal struggles any of our customers may be facing.”

The stores involved included Diss, East Dereham, Fakenham, Great Yarmouth, Kings Lynn, Lowestoft, Norwich, and Thetford.

Other news

Yesterday, 14:50

Detectives are appealing for witnesses to an incident on the A1088 at Fakenham Magna, near Thetford, on Sunday morning.

Yesterday, 13:36

Nwela our football predicting serval cat is proving that she does not actually know that much about football.

Yesterday, 13:24

A football match is to be held in memory of a “much loved and cherished” young man who died in a car crash.

Yesterday, 22:02

It might’ve taken a few days to find any of the GoGoHares rocks hidden around our beautiful county.

Most Read

Yesterday, 14:50

Detectives are appealing for witnesses to an incident on the A1088 at Fakenham Magna, near Thetford, on Sunday morning.

Read more
Suffolk police
Yesterday, 13:24

A football match is to be held in memory of a “much loved and cherished” young man who died in a car crash.

Read more
Saturday, June 16, 2018

A road in Suffolk has been closed after a car flipped onto its roof.

Read more
Twitter
Yesterday, 22:02

It might’ve taken a few days to find any of the GoGoHares rocks hidden around our beautiful county.

Read more
Saturday, June 16, 2018

Commuters in Thetford were given a shock after a police escort drove through their town.

Read more
Facebook

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 22°C

min temp: 8°C

Show Job Lists

Digital Edition

Image
Read the Thetford and Brandon e-edition today
E-edition

Newsletter Sign Up

Thetford and Brandon Times weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy