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New 4G mast in Brandon could cause problems for Freeview users

PUBLISHED: 15:13 15 February 2017 | UPDATED: 22:42 16 February 2017

General view of a mobile phone mast. Picture: Andrew Matthews/PA.

General view of a mobile phone mast. Picture: Andrew Matthews/PA.

A new 4G mast has been switched on in Brandon.

The mast will give people faster access to the internet on their smartphones and tablets.

However there is a chance that some of the signals transmitted from the mast could cause interference to those who use Freeview in the area.

Signs of interference include loss of sound, lower picture quality, freezing, the TV screen going blank and showing a ‘no signal’ message.

A company called at800, set-up under government direction, offers free support to households which are being affected by the interference. Cable and satellite TV, like Sky or Virgin, will no be affected.

People who live in communal properties should contact at800 and also advise their landlords.

Anyone who has experienced problems should contact at800 on 0808 13 13 800 or visit www.at800.tv/contact-us

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